Return And Exchange
At Ellezo, we want you to be fully satisfied with every purchase. We stand behind the quality of our products and offer a simple return and exchange policy.
Returns
- If you are not completely satisfied with your purchase, you may return unused and unopened items in their original packaging within 7 days of delivery for a full refund.
- For defective, damaged, or incorrectly shipped items, please contact us within 7 days of delivery to arrange a replacement or refund.
- To initiate a return, please email us at ariajghaflr6741@gmail.com or contact us via WhatsApp. We will provide a prepaid return shipping label or arrange a courier pickup where applicable.
Exchanges
- If you would like to exchange an item for a different size, color, or product, please contact us within 7 days of delivery.
- We will send your replacement item as soon as we receive the original item back, along with any required return details.
Refunds
Refunds will be issued to your original payment method within 3–5 business days after we receive and process your returned item.
If you have any questions about Ellezo’s return and exchange policy, please contact us:
Email: ariajghaflr6741@gmail.com
WhatsApp: 03230106806
We’re here to help!
Website: Ellezo.com